Support & Help Center

Everything you need to get the most out of Recapmory

Getting Started

πŸ“

Create Your First Note

Tap the "+" button to create your first note. Add a title, content, and choose a category to organize your thoughts.

✨ Pro tip: Use markdown for rich formatting
πŸ—‚οΈ

Organize with Categories

Create custom categories with icons. Group related notes together for easy navigation and better organization.

✨ Pro tip: Use emojis as category icons
🧠

Create Memory Cards

Convert any note into a memory card by adding questions and answers. Perfect for studying and memory retention.

✨ Pro tip: Use spaced repetition for better learning

Frequently Asked Questions

πŸ“± How do I create and organize categories?

Creating and organizing categories in Recapmory is flexible and powerful:

πŸ“ For Note Categories:

  1. Go to Settings β†’ Data Management β†’ Note Management
  2. Tap "Add Category" or "+" to create a new category
  3. Choose a name, icon, and color for your category
  4. Create groups to organize multiple related categories together
  5. Drag and drop to change the display order of groups and categories

πŸ“š For Knowledge Categories:

  1. Go to Settings β†’ Data Management β†’ Knowledge Management
  2. Create categories specific to your knowledge base
  3. Organize categories into logical groups (e.g., "Study Topics", "Work Projects")
  4. Customize the order to match your workflow

πŸ”§ Advanced Organization Features:

  • Groups: Create groups to bundle related categories together
  • Custom Order: Arrange groups and categories in your preferred sequence
  • Visual Customization: Assign unique icons for easy identification
  • Quick Creation: Create categories on-the-fly while writing notes

πŸ’‘Pro Tip: Use groups to separate personal and work categories, or organize by project phases for better workflow management.

🧠 How do memory cards work for memory improvement?

Recapmory's memory card system uses proven learning techniques:

  • Spaced Repetition: Cards appear more frequently until you master them
  • Active Recall: Test yourself before seeing the answer
  • Progress Tracking: Monitor your learning with detailed statistics
  • Custom Scheduling: Review cards when it's most effective

🎯 Research shows this method can improve long-term retention by up to 200%!

πŸ” How can I search and find my notes quickly?

Recapmory offers powerful search capabilities:

  • Text Search: Find notes by title or content
  • Category Filter: View notes from specific categories
  • Date Range: Search by creation or modification date
  • Tag Search: Use hashtags in notes for easy filtering
  • Recent Notes: Quick access to your latest work

πŸ’‘ Use hashtags like #important or #review in your notes for instant filtering.

πŸ” Is my data secure and private?

Absolutely! Your privacy is our top priority:

πŸ”’ Local Storage

Notes stored securely on your device using platform encryption

πŸ‘οΈ No Reading

We never read or analyze your personal content

πŸ—‘οΈ Full Control

Export or delete your data anytime

πŸ“€ Can I export my notes and data?

Yes! Recapmory supports exporting your notes in a simple, universal format:

  • Text Files: Export notes as simple .txt files that can be opened on any device or platform

πŸ’‘ Why .txt format? Plain text files are universal, lightweight, and future-proof. They work on any device and won't become obsolete.

πŸ’Ύ Go to Settings β†’ Export Data to download your complete note library as text files.

🎨 Can I customize the app's appearance?

Recapmory offers several customization options:

  • Font Size: Adjust text size for comfortable reading
  • Category Colors: Personalize your organizational system
  • App Icons: Multiple icon variants to choose from

🎯 Access all customization options in Settings.

πŸ”„ What happens if I lose my device?

Don't worry! Here's how to protect and recover your data:

  • If using local storage only: Regular device backups through iTunes/iCloud will include your notes
  • Export your data regularly as an additional backup

πŸ’Ύ Can I backup and restore my notes?

Yes! Recapmory allows you to create backups and restore your data:

  • Go to Settings β†’ Backup & Export
  • Create a backup file to save to your chosen location
  • Export to cloud storage, email, or local files
  • After reinstalling the app, use "Import Backup" to restore your data

πŸ’‘ Pro Tip: Regular backups ensure you never lose your notes, even when switching devices or reinstalling the app.

Feature Guides

πŸ“š Advanced Note-Taking

  • β€’Use markdown formatting for rich text (headers, lists, links)
  • β€’Add hashtags for quick filtering and organization
  • β€’Link related notes together for knowledge mapping
  • β€’Use templates for consistent note structure

🎯 Study Optimization

  • β€’Review memory cards during optimal memory windows
  • β€’Track your progress with detailed learning analytics
  • β€’Set daily review goals and reminders
  • β€’Focus on difficult cards with smart scheduling

Still Need Help?

Our friendly support team is here to help you get the most out of Recapmory

πŸ“§ Contact Supportβœ‰οΈ Email Us Directly

πŸ’¬ Response time: 24 hours β€’ 🌟 Customer satisfaction: 98%